Payment methods
All payments are handled by Stripe, a licensed payment institution. You pay online at checkout; we never see or store your full card number.
What you can pay with
- Payment card: Visa, Mastercard.
- Apple Pay and Google Pay.
- Link, the one-click wallet built into Stripe.
- Revolut Pay.
- Klarna.
- SEPA Direct Debit, iDEAL, Bancontact and EPS.
Which of these appear depends on your country and your device. Apple Pay shows in Safari on an Apple device with a card in Wallet; Google Pay shows in Chrome with a card saved to your Google account.
Currencies
You can pay in euro or US dollar. Switch currency in the top bar; the catalogue, the cart and the checkout all follow your choice.
When payment is taken
Payment is taken at checkout, including for pre-orders, which reserves your copy. An order whose payment has not been completed is not accepted for processing.
Your bank may ask you to confirm the payment (3-D Secure). Without that confirmation the payment does not go through.
Refunds
Refunds always go back to the payment method used for the order; card payments are returned to the account linked to that card. The rules for withdrawal and complaints are described on the Returns and complaints page.
Any questions about payment: biuro@globalvinylmarket.com.